At the start and middle of the novel, we are uncertain as to why Sullivan Harding is included in the book. As we approach the end of the novel, we see why his character is in the novel. His purpose is to prove that the calls are fake, and also to show that there is a heaven. Sullivan discovers that the call are fabricated by Elliot Gray aka Horace Belfin, the funeral home worker. He is also the reason that Sully went to prison. Although the calls were unreal, one call from heaven took place. Sully is called by his wife Giselle after Horace passed away. Therefore, Sully proves that the calls were fake, but that heaven and miracles are real.
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